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Trust & safety

Safety starts before the date.

Meeting someone new involves uncertainty. These steps can help you stay in control before, during, and after an in-person plan.

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Immediate danger? Contact local emergency services now. In the United States, call or text 911. Clea is not an emergency-response service.

Before you meet

  • Keep early conversations in Clea while you get a feel for the person and the plan.
  • Look for inconsistencies, pressure, requests for secrecy, or repeated reasons they cannot meet in person.
  • Never send money, gift cards, financial details, account codes, or cryptocurrency to someone you met through a dating service.
  • Tell a trusted person where you are going, who you are meeting, and when you expect to check in.

A polished profile is not proof of identity or intent. Clea does not perform government-ID, liveness, or criminal-background checks on every member.

Meet on your terms

  • Choose a populated public venue for a first meeting and avoid isolated locations or private homes.
  • Arrange your own transportation and keep enough battery and money to leave independently.
  • Keep drinks and personal belongings with you. Do not accept anything that makes you uncomfortable.
  • Limit alcohol or other substances so you can stay aware and make clear decisions.

You can change your mind at any time. Leaving early, declining a location change, or canceling a plan does not require the other person's agreement.

Protect your privacy and money

Share personal information gradually. Consider keeping your home address, daily routine, financial information, workplace details, and private contact information off your profile and out of early conversations.

Stop contact if someone asks for money or payment credentials, pushes you into an investment, claims an urgent financial emergency, or asks you to receive or move funds. You can also report suspected romance scams to the FTC .

Report and block

Report behavior that feels unsafe, deceptive, threatening, discriminatory, or inconsistent with our Community Guidelines. Include the clearest useful context you can. Blocking stops further contact through the product surfaces where it is available.

Reporting to Clea does not replace contacting emergency services or law enforcement. Preserve messages, receipts, photos, or other records if you may need them later.

Get urgent help

If you or someone else is in immediate danger, move to a public or secure place if you can and call local emergency services. In the United States, call or text 911. Clea cannot dispatch emergency responders.

For a non-emergency Clea concern, use the in-app report flow or visit Support.