Information we collect
Depending on how you use Clea, we may collect:
- Account details, such as your name, email address, Apple sign-in identifier, age confirmation, and authentication records.
- Profile and preference information, including photos, city, neighborhood, availability, interests, dating preferences, and answers you choose to provide.
- Content and activity, such as nights you host or apply to, matches, confirmations, messages, reports, blocks, and support communications.
- If Clea later offers paid features, purchase information from Apple or a payment provider, such as product, entitlement, and transaction status. We would not receive your full payment-card number from Apple.
- Device and technical information, including app version, device identifiers, IP address, timestamps, diagnostics, and security events.
- Location information you choose to provide, such as your home city, travel destination, or precise location during an optional emergency feature.
How we use information
We use personal information to:
- create and secure accounts, operate matching and event features, and show relevant plans;
- if paid features are offered later, process purchases and restore access;
- moderate photos and content, investigate reports, prevent fraud, and enforce our rules;
- send service messages and notifications you have enabled;
- provide support, maintain reliability, understand feature use, and improve Clea; and
- comply with law and protect members, Clea, and others.
Retention
We keep information for as long as needed to provide Clea, protect the service, resolve disputes, meet legal obligations, and enforce agreements. Retention depends on the type of information and why we hold it.
When you delete your account, we remove or de-identify information according to our deletion process. We may keep limited records where necessary for safety, fraud prevention, legal compliance, payment records, or the rights of others. Backups may take additional time to cycle out.
Your choices and rights
You can update many profile details, control notifications in your device or app settings, block members, and delete your account from Clea settings. Clea is free and unlimited during its initial launch, so there is no launch subscription to cancel.
Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your information, or to object to or restrict certain uses. To make a request, visit Support. We may need to verify your identity before completing it.
Sensitive information
Some profile preferences, dating information, precise emergency location, and report content may be considered sensitive under applicable law. We use this information to provide features you request, personalize the service, and protect members. You control whether to provide optional information and may remove it where the product allows.
Security
We use administrative, technical, and organizational safeguards designed to protect personal information. No system is completely secure, so we cannot guarantee that information will never be accessed, changed, or lost without authorization. Use a secure device and report suspected account access promptly.
Age limit and international use
Clea is for adults 18 and older. We do not knowingly allow anyone under 18 to create an account. If you believe a minor is using Clea, contact us through Support.
Clea and its providers may process information in countries other than where you live. Where required, we use safeguards intended to protect information during those transfers.
Updates and contact
We may update this Policy as Clea or privacy law changes. We will post the new version here, update the date above, and provide additional notice when required.
For privacy questions or requests, use the contact channel on our Support page.